Specialist, Communications & Integration

JOB SUMMARY

The Digital & Technology team is focused on driving Guest and Team Member experiences to evolve and enhance the Guest and Team Member experience across Universal Destinations & Experiences: Universal Orlando Universal Studios Hollywood Universal Studios Japan New Ventures and Virtual Destinations. The Integration Specialist will play a pivotal role supporting the daily operations support and integration efforts for the Team Members across the Digital & Technology Team.

The Integration Specialist serves as a central resource for project coordination onboarding and division specific learning & development. This role ensures Team Members are equipped with the tools information and support needed to succeed by providing support and governance surrounding setup space planning and D&T orientation for the division. Additionally the Integration Specialist partners with leadership to enhance Team Member experience through culture-building initiatives efforts and continuous development support.

MAJOR RESPONSIBILITIES

• Lead and govern divisional office coordination responsible for aligning tools resources and operational information to support team productivity.
• Lead space planning initiatives across the division and act as the primary liaison for company communications impacting Team Member workspaces (e.g. Hurricane Support Safety EHS).
• Partner with D&T HR Business Partner team to facilitate direct distribution of recognition programs at both the Company and Division levels.
• Govern the divisions SharePoint site to support departmental needs drive effective communication and provide consistent messaging division-wide.
• Serve as the Digital & Technology liaison between HR Integration and Leadership teams to streamline processes and provide timely updates on department led education programs.
• Provide governance of existing programs supporting new hires and ensure consistent support for division specific Team Member development.
• Develop standardize and provide governance of departmental specific onboarding and orientation plans providing ongoing support post-launch.
• Support division-wide TSAT (Team Member Satisfaction) initiatives including planning and execution.
• Collaborate with the Sr. Manager Communication & Integration to support Back of House culture efforts including management of Poppulo screens division signage and other engagement tools.
• Will serve as a project coordinator to support division special projects (e.g. vendor communications summer event and HHN assistance and translation services) as needed.
• Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION

• Bachelors degree is preferred.

EXPERIENCE

• 2 years experience in a support role and/or training is required;
• or equivalent combination of education and experience.

Your talent skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.

Required Experience

IC

Key Skills

APIs,Jenkins,REST,Python,SOAP,Systems Engineering,Service-Oriented Architecture,Java,XML,JSON,Scripting,Sftp

Employment Type : Full-Time

Experience: years

Vacancy: 1