IT Project Manager/Scrum Master

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.

We are looking for an experienced IT Project Manager / Scrum Master to support operations for a major media and entertainment client in Orlando. In this role, you will manage IT support initiatives and process improvement projects that enhance operational efficiency across multiple business units. You will work closely with stakeholders to ensure projects align with organizational standards and objectives while promoting best practices and continuous improvement.

Key Responsibilities

Support IT support and optimization projects that improve operational workflows and introduce new capabilities to meet evolving business needs
Assist in managing change adoption, addressing resistance, and fostering a culture of innovation and continuous improvement
Develop and distribute training materials and resources to support successful implementation of new tools and processes
Participate in designing and executing process improvement strategies to enhance efficiency across all operational areas
Analyze existing methodologies and identify cost-effective enhancements using data-driven insights
Gain a deep understanding of team workflows and interdependent systems to assess the impact of proposed changes
Collaborate with cross-functional teams to refine programs and solutions that align with industry best practices
Collect, analyze, and report quantitative data to measure ROI and present findings to leadership
Support automation and process excellence initiatives in partnership with dedicated teams
Stay current on project management trends and tools to ensure operations remain at the forefront of efficiency
Explore opportunities to leverage AI and advanced technologies to solve business challenges and drive innovation
Provide guidance on digital tools, project management methodologies, and change management practices
Facilitate Agile ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives
Remove obstacles, shield teams from distractions, and promote continuous improvement throughout project lifecycles

Requirements

5+ years of large enterprise projects experience
Ability to work swing shifts, overnight schedules, and occasional weekends as needed
Proven experience in operations, project management, or related fields
Strong understanding of complex workflows within multi-regional organizations
Skilled in building relationships and establishing trust with stakeholders and partners
Experience supporting IT initiatives and process improvement projects from start to finish
Excellent verbal and written communication skills for collaboration across diverse teams
Highly organized, detail-oriented, and self-motivated with strong follow-through
Ability to prioritize tasks in a fast-paced, mission-critical environment
Comfortable working remotely and using virtual collaboration tools
Flexible to accommodate global time zones and dynamic schedules
Commitment to continuous learning in project management and process improvement
Familiarity with foundational project management methodologies (Waterfall, Agile, Hybrid)

Preferred Qualifications

Experience in theme park operations or production support environments (highly preferred).
Scrum certifications.
Basic understanding of AI applications in business operations.
Strong presentation and communication skills for complex topics.
Proficiency in O365, Microsoft Suite, and Co-Pilot.
Familiarity with work management tools such as Monday.com.
Exceptional organizational skills with the ability to manage multiple priorities.

Additional Details

The base pay range for this position is $55-$70 per hour, depending on experience.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Benefits

Medical coverage and Health Savings Account (HSA) through Anthem
Dental/Vision/Various Ancillary coverages through Unum
401(k) retirement savings plan
Company-paid Employee Assistance Program (EAP)
Discount programs through ADP WorkforceNow

About Us

STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more.

STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.

Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.