Marketing Manager - Communications

Marketing Manager – Communications

Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for four decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 190+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee, Alabama and Oklahoma.

SUMMARY OF RESPONSIBILITIES

External Communications: Coordinate Public Relation efforts with Agency, Senior Team Members and Technical and Training.

Internal Communications: Develop and distribute communication material for team members (Massey Messenger, Award Announcements, etc).

Events: Work closely with marketing and external partners to plan/execute event activities.

Image: Ensure all communications adhere to the highest standards of professionalism and accuracy and are consistent with Massey’s culture, philosophy and mission.

SPECIFIC DUTIES

External Communication – Public Relations

· Coordinate Public Relation efforts with Agency, Senior Team Members and Technical and Training; draft all press releases as well as review pitches, and external communication and coordinate for approval

· Work closely with Agency to ensure award nominations in every market have been identified; manage award nominations process and coordinate for approval

· Identify award opportunities for company as well as individual team members and draft nominations; manage overall approval process and submit approved nomination forms

· Develop and distribute monthly Public Relations reports

· Oversee all Communication awards and local market Reader’s Choice Polls

· Develop articles and contributed content for industry/magazine publications

Internal Communication

· Develop and distribute communication material for team members (including Massey Messenger, Award Announcements, and Massey Services etc)

· Ensure all Corporate biographies are up-to-date and posted on our website; coordinate professional headshots and other photoshoots when required

· Set an excellent Management example and professional image to all Company personnel and to the public

Events

· Work closely with production agency, creative agency and Director of Marketing on the planning/execution of our annual Banquet and Midyear Management Event

· Manage and execute annual Holiday Party/Spirit Week Activities

· Oversee all community events as requests come in from the field, including all appropriate approvals, ad development and placement when applicable, and event scheduling

Oversee Tradeshow Coordination: Responsibilities would include: Manage scheduling for tradeshows to ensure the booth is available and shipping information is provided for return shipment; provide any certificates needed (such as on-site drawings for free services) when requested

Research available booth options for a new booth; develop creative concept for booth messaging

Ensure all collateral and giveaways are available for Service Center ordering

Customer Communication

· Coordinate communication for Service Center move notifications when required, which includes working with other departments to secure required customers lists and manage list verification

· Manage other required letters as they develop, such as new company acquisitions, etc.

· Develop quarterly newsletters specific to services offered

· Plan and develop Customer Communication, including holiday cards, statements and renewals

· Develop and execute relevant PSA material when required due to weather-related events or similar

GUIDELINES TO EFFECTIVE PERFORMANCE

· Meet with the Director of Marketing regularly to discuss new or emerging Marketing opportunities and challenges. Provide solutions to challenges and exploit opportunities in a reasonable and affirmative manner.

· Meet with the Director of Marketing weekly to review the status of all current and projected activities to ensure that schedules are being adhered to and deadlines respected.

· Meet with Agency regularly to discuss PR opportunities and results.

· Develop and maintain an annual calendar that includes all planned communication activities for a given year.

· Maintain close and regular contact with Regional Managers, and Corporate Management with regard to marketing challenges and opportunities.

REQUIREMENTS

• Minimum of 3 years of communication experience
• B.A. in communications, marketing or business
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Collaborative skills and teamwork are required
• This position is onsite at Massey’s Corporate Headquarters in Orlando, FL (Monday – Friday, 8:00am – 5:00pm)

Our company offers competitive salary with paid vacation, medical and dental insurance, 401(k), life insurance, long term disability, tuition reimbursement and excellent growth opportunities.

Massey Service is an Equal Opportunity and Drug Free Workplace

Job Type: Full-time

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Education

• Bachelor's (Required)

Experience

• Communications: 3 years (Required)

Work Location: In person