LN Venues, Food and Beverage Strategy Manager, Special Events (Remote PA, TX, or FL))

Job Summary

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE ROLE

The Food and Beverage Strategy Manager for Special Events is responsible for overseeing the food and beverage catering programs for the special events team across a portfolio of venues from indoor clubs and theatres to outdoor amphitheaters. This role will facilitate communication and negotiating standard operating practices for venues with self-operated programs (limited and full service) in addition to partnerships with third-party concessionaires. This will include removing obstacles to achieve operational excellence, financial performance, brand alignment, and exceptional guest experiences. The position serves as a cross-functional leader, bridging operations, culinary, finance, sales, and external partners to deliver scalable, compliant, and profitable event-driven F&B solutions.

WHAT THIS ROLE WILL DO

• Lead the planning and development of special events F&B programs across multiple venues.
• Design and standardize scalable operating models for self-operated and concessionaire-supported F&B services.
• Serve as the primary point of contact for F&B-related special projects, pilots, and program rollouts.
• Align event and catering offerings with company brand standards, guest experience goals, and venue-specific requirements.
• Develop playbooks, SOPs, and toolkits to support consistent execution across venues.
• Partner with venue operations and culinary teams to ensure seamless integration of F&B services into overall special event operations.
• Monitor on-site execution for high-profile or complex events, proactively resolving operational challenges.
• Manage relationships with third-party concessionaires and suppliers.
• Establish KPIs, reporting standards, and service level expectations for concessionaire-operated special events.
• Evaluate partner performance and recommend improvements, corrective actions, or alternative models as needed.
• Conduct detailed cost analysis, including food cost, beverage cost, labor, equipment rentals, and overhead allocations.
• Analyze P&L performance for events and catering programs, identifying opportunities to improve margins and operational efficiency.
• Support pricing strategies, menu engineering, and package development to optimize profitability while maintaining quality.
• Track and report financial results to leadership, providing insights and recommendations.
• Collaborate with culinary teams and partners on menu development, product standards, and presentation.
• Ensure menus are operationally feasible, cost-effective, and aligned with event demographics and service formats.
• Stay current on F&B trends, guest preferences, and innovative service concepts relevant to large venues and events.
• Coordinate with marketing on client facing menu design, production and updates.
• Partner with Sales, Marketing, Finance, Procurement, Culinary and Operations teams to support event success.
• Translate client and event requirements into executable F&B plans.
• Support internal training initiatives related to event F&B operations, systems, and standards.

WHAT THIS PERSON WILL BRING

• Strong knowledge of food and beverage operations, including catering, concessions, and special events.
• Experience managing both self-operated F&B programs and third-party concessionaire partnerships.
• Advanced understanding of food cost, beverage cost, labor modeling, and margin management.
• Ability to build and analyze budgets, P&Ls, and financial forecasts.
• Knowledge of food safety, sanitation, and responsible alcohol service standards.
• Proven ability to manage complex, multi-venue projects with competing timelines and stakeholders.
• Strong organizational skills with attention to detail and follow-through.
• Ability to develop SOPs, playbooks, and scalable operating models.
• Strong cost analysis and data interpretation skills.
• Experience with menu engineering, pricing strategies, and ROI analysis.
• Ability to translate financial data into actionable operational insights.
• Excellent written and verbal communication skills.
• Ability to influence and collaborate across departments and with external partners.
• Confident decision-maker who can remain calm under pressure during live events.
• Demonstrated ability to lead without direct authority and manage cross-functional teams.
• Point-of-sale (POS) systems and event settlement processes.
• Inventory management and procurement systems.
• Event management and booking platforms.
• Microsoft Excel (advanced), budgeting tools, and reporting dashboards.
• Bachelor's degree in Hospitality Management, Business, Finance, or a related field (or equivalent experience).
• 5-8+ years of progressive experience in food and beverage operations, catering, special events, or venue management.
• Experience in venue sales and/or operations (clubs, theaters, amphitheaters, high-volume restaurants, convention centers, performing arts centers, or similar) strongly preferred.
• Experience working with union and non-union labor environments is a plus.
• Ability to work flexible hours, including nights, weekends, and holidays, based on event schedules.
• Willingness to travel between venues as required.
• Ability to be on-site for extended periods during large or complex events.

BENEFITS & PERKS

Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

WEALTH: 401(k) program with company match, stock reimbursement program

FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support

CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

OTHERS: Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.