Mid-Level E-commerce & Digital Marketing Coordinator (BigCommerce)

Corona Cigar Co. is seeking a mid-level E-commerce & Digital Marketing Coordinator to maintain our BigCommerce online store operations and support key marketing initiatives. You’ll serve as a point person for day-to-day platform management, email and social execution, and collaboration with our internal marketing team and outsourced SEO agency.

This is not a coding or web development position — we’re looking for a reliable operator who thrives on executing campaigns, managing products efficiently, and driving online engagement in a premium retail environment.

Key Responsibilities

• Manage BigCommerce store administration: efficiently add new products, optimize listings, manage inventory syncs with Lightspeed, handle pricing, promotions, and updates.
• Maintain and troubleshoot integrations with PayPal, Yotpo (reviews), Veritad age verification, Lightspeed POS, Klavio email campaigns and bLoyal (loyalty program).
• Independently create, design, and launch email marketing campaigns (promotions, newsletters, abandoned cart flows, etc.).
• Design and implement banner ads, promotional graphics, and site visuals using tools like Photoshop.
• Manage social media posting, scheduling, and basic community engagement.
• Partner closely with our outsourced SEO company — supply product data, implement on-page recommendations, and track performance.
• Collaborate daily with the internal marketing department on new product launches, promotions, and cross-channel campaigns.
• Monitor store analytics, identify quick-win opportunities, and ensure a seamless customer shopping experience.

Qualifications (Mid-Level)

• 3+ years of hands-on experience managing a BigCommerce store (or highly similar platform like Shopify) in an e-commerce or retail setting.
• Demonstrated success creating and managing email marketing campaigns with measurable results (open rates, conversions, etc.).
• Strong proficiency in social media management and basic graphic design for marketing assets (please include portfolio examples).
• Solid experience working with e-commerce tools (payment gateways, review platforms, loyalty systems).
• Proven ability to collaborate effectively with marketing teams and external vendors (e.g., SEO agencies).
• Highly organized, proactive, and detail-oriented with excellent communication skills.
• Experience in retail, cigars, premium goods, or similar industries is a strong plus.

What We Offer

• Competitive mid-level salary in the $72,000 – $88,000 range, based on experience and proven impact.
• Comprehensive benefits including health insurance, PTO, generous employee discounts and more.
• The chance to make a tangible impact on a well-established Orlando brand with a loyal customer base.
• Supportive team environment focused on execution and growth (no coding required).

If you’re a mid-level professional who enjoys e-commerce operations and marketing execution, we’d love to talk!

Pay: $72,000.00 - $88,000.00 per year

Benefits

• Employee discount
• Health insurance
• Paid time off

Application Question(s)

• Are you willing to undergo a background check, in accordance with local law and regulations?
• Do you have 3+ years of hands-on experience managing a BigCommerce store (or highly similar platform like Shopify) in an e-commerce or retail setting?

Work Location: In person