Healthcare Receptionist – Part-Time / PRN (Skilled Nursing Facility)

Conway Lakes Health and Rehab is hiring a Part-Time / PRN Healthcare Receptionist to support our skilled nursing facility in Orlando, Florida. This position is ideal for someone with strong customer service, front desk, or healthcare experience who enjoys working with residents, families, and clinical staff in a professional healthcare environment.

As the first point of contact for our facility, the Receptionist plays an important role in creating a welcoming, organized, and supportive atmosphere.

Key Responsibilities

• Answer and route incoming phone calls using a multi-line phone system.
• Greet visitors, residents, and family members in a professional and friendly manner.
• Direct visitors to resident rooms and facility departments.
• Provide general information about the facility and assist as appropriate.
• Maintain front desk organization and visitor logs.
• Support administrative and nursing staff with basic clerical tasks.
• Become familiar with facility procedures and safety protocols.

Requirements

• Prior experience in a medical office setting or healthcare environment beneficial.
• Exceptional phone etiquette.
• Bilingual abilities desirable to serve diverse patient populations effectively.
• Knowledge of HIPAA compliance standards and confidentiality protocols essential for safeguarding patient information.

Job Types: Part-time, PRN

Pay: $15.00 per hour

Expected hours: 26 per week

Education

• High school or equivalent (Preferred)

Work Location: In person