Sales Supervisor

Overview

In this role you will lead the customer service function, inside sales, and broker support to drive efficient operations and strong revenue performance. You will implement reporting and SOPs, ensure sales programs are applied, and mentor a frontline team. You'll interact with customers and regulatory agencies while preparing bids and tracking revenues. This position supports a culture of integrity and service within Waste Connections' mission to provide reliable waste solutions. You will work closely with cross-functional teams to deliver safe, compliant, and high quality customer experiences.

Compensation / Benefits

• medical
• dental
• vision
• flexible spending account
• long term disability
• life insurance

Responsibilities

• Oversee the customer service department, inside sales and broker representatives
• Assist with development and implementation of reporting procedures
• Promote standard operating procedures to ensure safe and compliant workplace practices
• Ensure that sales programs are implemented
• Develop, motivate, and manage sales staff
• Prepare bids, sales reports and track revenues
• Interact with customers and regulatory agencies

Key requirements

• Bachelor degree preferred; equivalent work experience considered
• 3 years of directly related management experience
• Previous sales supervision experience
• Excellent communication, computer and organizational skills
• Management experience in a call center environment preferred
• Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments

• communication
• organizational skills
• leadership
• team motivation
• computer proficiency
• data reporting