Social Services Director

Social Services Director

Courtyards Care Center is looking for a compassionate and skilled professional to join our team as Social Services Director!

ABOUT COURTYARDS CARE CENTER- Located in Orlando, FL, we are a skilled nursing and rehabilitation facility that is dedicated to helping our residents maximize their potential and live their lives to the fullest. We offer a modern, comfortable, and secure facility staffed by caring professionals where individuals receive the finest sub-acute medical care, rehabilitation services, and 24-hour skilled nursing care. We are committed to maintaining a facility where compassionate care is provided in an environment of respect, dignity. It is also a great working environment for our staff as we truly value and appreciate each member of our team!

While working here, you will enjoy

• Employee engagement activities and staff appreciation events
• Positive, supportive, welcoming team environment
• Flexible schedules
• Excellent and ongoing training, including a formal mentorship program
• Top compensation program and excellent benefits (medical, dental, vision plus more)
• PTO
• HostedTime Mobile App
• Holiday Pay, bonus pay including referral and sign on bonuses
• Family Leave

Position Summary

The Social Service Director oversees the planning, implementation, and evaluation of social service programs within a healthcare facility (such as a hospital, nursing home, or rehabilitation center). This role ensures that patients’ psychosocial, emotional, and practical needs are met in alignment with medical treatment goals and regulatory standards. The director also supervises social work staff and collaborates with interdisciplinary teams to support high-quality patient care.

Key Responsibilities

• Program Leadership
• Develop, implement, and evaluate social service policies and procedures.
• Ensure compliance with federal, state, and local healthcare regulations.
• Coordinate psychosocial assessments and discharge planning for patients.
• Patient & Family Support
• Advocate for patients’ rights and dignity.
• Provide counseling, crisis intervention, and resource referrals to patients and families.
• Address issues such as adjustment to illness, grief, financial hardship, and community reintegration.
• Collaboration & Communication
• Serve as a liaison between patients, families, medical teams, and community agencies.
• Participate in interdisciplinary care conferences and contribute to care planning.
• Build partnerships with external agencies for patient support services.
• Team Management
• Recruit, train, supervise, and evaluate social work staff.
• Provide mentorship, professional development, and performance feedback.
• Ensure adequate staffing coverage to meet patient needs.
• Administrative Duties
• Maintain accurate documentation in compliance with HIPAA and facility standards.
• Manage departmental budget and resource allocation.
• Prepare reports for senior leadership and regulatory agencies as required.

Qualifications

Education

• Minimum of a Bachelor’s Degree in Social Work (BSW) or a Bachelor’s degree in an approved related field, including:
• Sociology
• Gerontology
• Special Education
• Rehabilitation Counseling
• Psychology

We are an Equal Opportunity Employer https://www.eeoc.gov/poster

Our facility uses the Florida Background Screening Clearinghouse, 435.12, Florida Statutes. Learn more at https://info.flclearinghouse.com