Senior Operations Manager

Make Operations Work Better

Do you enjoy taking a busy operation, bringing structure to it and helping people work more effectively? Bramwell Collective is looking for a Senior Operations Manager in Orlando, FL to lead day-to-day operations, improve processes and help teams consistently meet business goals.

This is a hands-on leadership role for someone who understands that strong operations come down to people, planning and follow-through. You’ll monitor performance, solve operational issues, improve workflows and work with different teams to keep priorities moving.

Key Areas of Responsibility

• Oversee daily business operations and operational priorities
• Lead, coach and support operations team members
• Set clear goals and monitor team performance
• Track KPIs, productivity, quality and service levels
• Identify operational issues and develop practical solutions
• Improve processes to increase efficiency and reduce unnecessary costs
• Review operational reports and use data to guide decisions
• Manage staffing, scheduling and resource requirements
• Support operating budgets and monitor expenses
• Develop and maintain standard operating procedures
• Coordinate projects and operational improvement initiatives
• Work closely with finance, HR, sales and other teams
• Manage vendor and service-provider relationships when needed
• Address escalated operational or customer issues
• Support training, onboarding and employee development
• Prepare regular updates and performance reports for leadership

Skills and Experience

• 5+ years of experience in operations management or business operations
• Previous experience leading or supervising teams
• Strong understanding of process improvement and operational efficiency
• Experience working with KPIs, budgets and performance reports
• Strong problem-solving and decision-making skills
• Good knowledge of Microsoft Office and business systems
• Excellent organization and time management
• Strong communication and leadership skills
• Ability to manage multiple priorities in a fast-paced environment
• Bachelor’s degree in Business, Operations Management or a related field preferred

Work Details

• Full-time position
• Orlando, FL
• Standard business hours
• Compensation based on experience and qualifications

The Opportunity

Senior Operations Managers have a direct impact on how efficiently a business runs. This role gives you the opportunity to work across people, processes and performance while helping build more organized and scalable operations.

If you’re someone who likes finding a better way to do things, supporting your team and taking ownership when something needs to get done, this could be a strong next step in your operations management career.

Apply Today

If you have experience leading teams, improving business processes and managing day-to-day operations, we’d like to hear from you.

Send your resume highlighting your operations management, team leadership, process improvement, KPI reporting or business operations experience. We’re looking for a practical leader who can communicate clearly, make sound decisions and follow through on operational priorities.

Apply today for the Senior Operations Manager position with Bramwell Collective in Orlando, FL.

Pay: $100,000.00 - $110,000.00 per year

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Work Location: In person